Heartside Clinic - Heartside Health Center

Street Address

359 Division Ave. S.W.
Grand Rapids, MI - 49503

Online Contact

Heartside Clinic - Heartside Health Center

About Heartside Clinic - Heartside Health Center

This clinic operates under a SLIDING SCALE model.This means that it MAY NOT be free depending on your income.You will be required to prove financial need in order to receive free services or services at a reduced cost.This is a health care center funded by the federal government.This means even if you have no insurance you can be covered.The center is also income based for those making an income.This health center can cover services such as checkups, treatment, pregnancy care (where applicable), immunizations and child care (where applicable), prescription medicine and mental and substance abuse where applicable.Contact them at the number provided for full details.Heartside Clinic - Heartside Health Center is a Homeless Health Center.In order to get more information on this clinic, click on the icons below. You may be required to join for free in order to access full contact information.

Office Hours
Monday-Friday
7:45 a.m.-4:30 p.m.

Heartside Health Center serves people who are homeless and without a permanent residence. This includes people living on the streets or in missions, shelters, transitional housing and single-room occupancy hotels. Our mission also extends to people who are doubling up with other families on a temporary basis. Most, but not all, of our clients come from the Heartside area of Grand Rapids, the poorest section of the city. We average more than 600 medical and social work visits per month, so it is clear our services are urgently needed.

Heartside Clinic provides a range of health and social services in one convenient location. Our nurses, social workers, volunteers, manager and physicians are dedicated to providing compassionate, holistic health care:

    Primary health care for adults
    Physical therapy
    Podiatry
    Mental health counseling
    Substance abuse advocacy, referral and support
    HIV counseling and testing
    Shower facilities
    Bilingual English/Spanish services
    Dental assistance
    Vision assistance
    Financial assistance for the uninsured

All of our services are provided on a "first come, first serve" basis. We accept clients regardless of their ability to pay; however, we work with clients to obtain eligible benefits such as Medicaid or Kent Health Plan.

In addition to our regular clinic hours, a Heartside nurse is available to address urgent medical needs 24 hours a day by phone. Call 616-685-5000 after hours and ask to speak with a Heartside nurse.

Since this is a sliding fee scale clinic, we have provided the Federal Poverty Guidelines below. Visit the Heartside Clinic - Heartside Health Center website listed above to see what the level is needed for free care.

Federal Poverty Guidelines for 2021

Persons In Family HouseholdPoverty Guideline Salary per year
1 $12,760
2 $17,240
3 $21,720
4 $26,200
5 $30,680
6 $35,160
7 $39,640
8 $44,120

For Households with more than 8 persons, add $4,480 for each additional person.
*Alaska and Hawaii have different rates for HUD federal poverty guidelines.
These numbers above represent 100% of the Federal Poverty Rate. In order to get reduced or free services from some clinics, they use a sliding fee scale based on your income.When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.

COVID-19 Information for Patients

Contact your healthcare provider by phone before coming to a clinic or hospital if you meet the following criteria:
  • Symptoms such as fever, cough or shortness of breath, fatigue, headache
  • Symptoms such as muscle or body aches, loss of taste or smell, sore throat, congestion or runny nose.
  • Contact with someone with confirmed COVID-19 within 14 days of onset of systems

Mild Covid Symptoms

  • Low-grade fever (approx 100 degrees Fahrenheit for adults)
  • Nasal congestion
  • Runny nose
  • Mild, dry cough
  • Mild body aches

Moderate Covid Symptoms

  • Fever above 100.4 F
  • Persistent cough
  • Temporary shortness of breath when you exert yourself
  • Exhaustion, need to stay in bed

Severe Covid Symptoms

  • Constant trouble breathing
  • Persistent chest pain or pressure
  • Confusion
  • Trouble staying awake
  • Blue lips or face

Health Care Center

Federal Healthcare
This is a health care center funded by the federal government. This means even if you have no insurance you can be covered.The center is also income based for those making an income. This health center can cover services such as checkups, treatment,pregnancy care (where applicable), immunizations and child care (where applicable), prescription medicine and mental andsubstance abuse where applicable. Contact them at the number provided for full details.
Homeless Health
Heartside Clinic - Heartside Health Center is a Homeless Health Center.

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Service Rates and Costs

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Customer Reviews

Admin on May 19, 2016

I have been to this clinic.I needed medical care. This clinic was not free. I paid full price. The staff was friendly. I waited less than 10 minutes. THIS IS NOT A FREE CLINIC. Now with the Affordable Care Act in effect, it is mandatory for people to obtain insurance coverage. There is staff there to help people apply for Medicaid or Obamacare but if someone comes in with no coverage, they are expected to pay in full, up front for their visit. They would receive a self pay discount. Also the hours are 7:45-4:30.

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