COVID-19 (Coronavirus) Information for Patients
Contact your healthcare provider by phone before coming to a clinic or hospital if you meet the following criteria:
Symptoms such as fever, cough or shortness of breath and
Travel to countries with coronavirus alerts within 14 days of onset of symptoms or
Contact with someone with confirmed COVID-19 within 14 days of onset of systems
This clinic operates under a SLIDING SCALE model. This means that it MAY NOT be free depending on your income. You will be required to prove financial need in order to receive free services or services at a reduced cost. In order to get more information on this clinic, click on the icons below. You may be required to join for free in order to access full contact information.
How can I pay for my medical care?
We require all medical services to be paid for at the time of service. We accept credit cards, debit cards, cash and checks. We also have a payment plan for those who need to pay for services over several months.
Do I qualify for any financial assistance?
You may qualify for financial assistance based on your income level. We can determine this at the time of your visit.
I received a bill and have a question, what do I do?
Please call the Billing Department at (707) 559-7677.
Where can i make a payment?
If you'd like to make a payment, our staff is happy to assist you at the Welcome Desk. If you need to speak to someone in the billing department, please call (707) 559-7677. If your billing matters cannot be solved on the phone, you can speak to a representative in person at the Financial Services Office located just down the street from the Main Center:
Petaluma Health Center, Financial Services Office
1304 Southpoint Blvd., Ste. 250
Petaluma, CA 94954
Upon entering the building, Suite 250 is up the stairs on the right hand side. Look for the Petaluma Health Center sign outside of the office.
We strongly advise contacting the billing department via phone prior to traveling to their office. We apologize for any inconvenience.
What insurances does PHC accept?
Western Health Advantage
Various state programs
What are the fees for various procedures?
Fees vary depending on the services provider.
Please call our Billing Department at (707) 559-7677 to determine the cost of your services.
What is Sliding Scale?
Sliding Scale is a discount program offered to patients based on their income levels.
All patients who qualify for this program are expected to apply for Medi-Cal insurance within 90 days.
I can not afford my prescription, what can I do?
We have a Patient Assistance Program that helps patients who are unable to afford the full cost of medications.
Your provider of care may refer you to this program based on need and income level.
Main Phone: (707) 559-7600
Dental Services: (707) 559-7602
Behavioral Health: (707) 559-7605
Medical, OB & Behavioral Health
Monday - Friday
Monday - Friday
Monday - Friday
After Hour Advice Line
A medical provider is available by phone to take your urgent call after regular business hours. You will be connected to the provider on call, (707) 559-7500.
Crowd Source Service Rates - Let Our Users Know If You Paid During Your Visit
Have you visited Petaluma Health Center Rohnert Park before? Let our users know, some cost details!
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