North Arch Street Medical Center

Street Address

333 North Arch Street
Lancaster, PA - 17603

Online Contact

North Arch Street Medical Center

About North Arch Street Medical Center

This clinic operates under a SLIDING SCALE model.This means that it MAY NOT be free depending on your income.You will be required to prove financial need in order to receive free services or services at a reduced cost.In order to get more information on this clinic, click on the icons below. You may be required to join for free in order to access full contact information.

Office Hours:
    Monday, 8 a.m.-5 p.m.
    Tuesday, 8 a.m.-8 p.m.
    Wednesday, 8 a.m.-5 p.m.
    Thursday, 8 a.m.-8 p.m.
    Friday, 8 a.m.-5 p.m.


Community Health Center Offering Sliding Fee Scale Treatment. This is not a free clinic.


Sliding Fee Program

Our Sliding Fee Program offers a discounted rate on medical and dental services offered at our facilities. A patient can be eligible for this program if they do not have insurance or are under-insured. To qualify for this program you must call for an appointment to meet with one of our Patient Benefit Coordinators at 717-299-6371 and bring the following:

    Proof of Identification: photo ID, such as driver's license, state ID, passport

If employed:

    1040 Form (income tax return), if not available, please provide last year's W2 along with 2-4 most recent pay stubs, OR
    Letter from employer on company's letterhead
    Proof of every individual's income living in the house

If unemployed:

    Proof of Unemployment Benefits, OR
    Award Letter from SSI/SSD benefits, OR
    Letter of denial from (Department of Public Welfare), OR
    Proof of assistance from another non-profit organization [501c (3)] for example: Church, United Way Organization, etc.

SouthEast Lancaster Health is a Participating Provider with:

    Medicare, Medical Assistance
    AmeriHealth Mercy
    AmeriHealth 65
    Gateway Health Plan
    Gateway Assured
    Highmark Blue Shield
    Unison
    HealthAmerica/Health Assurance

Since this is a sliding fee scale clinic, we have provided the Federal Poverty Guidelines below. Visit the North Arch Street Medical Center website listed above to see what the level is needed for free care.

Federal Poverty Guidelines for 2021

Persons In Family HouseholdPoverty Guideline Salary per year
1 $12,760
2 $17,240
3 $21,720
4 $26,200
5 $30,680
6 $35,160
7 $39,640
8 $44,120

For Households with more than 8 persons, add $4,480 for each additional person.
*Alaska and Hawaii have different rates for HUD federal poverty guidelines.
These numbers above represent 100% of the Federal Poverty Rate. In order to get reduced or free services from some clinics, they use a sliding fee scale based on your income.When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.

COVID-19 Information for Patients

Contact your healthcare provider by phone before coming to a clinic or hospital if you meet the following criteria:
  • Symptoms such as fever, cough or shortness of breath, fatigue, headache
  • Symptoms such as muscle or body aches, loss of taste or smell, sore throat, congestion or runny nose.
  • Contact with someone with confirmed COVID-19 within 14 days of onset of systems

Mild Covid Symptoms

  • Low-grade fever (approx 100 degrees Fahrenheit for adults)
  • Nasal congestion
  • Runny nose
  • Mild, dry cough
  • Mild body aches

Moderate Covid Symptoms

  • Fever above 100.4 F
  • Persistent cough
  • Temporary shortness of breath when you exert yourself
  • Exhaustion, need to stay in bed

Severe Covid Symptoms

  • Constant trouble breathing
  • Persistent chest pain or pressure
  • Confusion
  • Trouble staying awake
  • Blue lips or face

Questions and Answers

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Service Rates and Costs

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North Arch Street Medical Center Service Rates

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