About Helping Hands Clinic
In order to get more information on this clinic, click on the icons below. You may be required to join for free in order to access full contact information.
Clinic Hours
Monday-Thursday: 9AM-12PM & 1-5PM
Friday-Sunday: Closed
Helping Hands Clinic is a non-profit (501C-3) free clinic serving Hamblen County residents who have no insurance. Its viability relies heavily on private donations.
New Patient Requirements
Age 19-64
Uninsured
Proof of Income*
Proof of Address
Qualified under the Federal Poverty Guidelines
*If you do not receive a monthly income, the following statements are accepted:
A W-2 form for taxes filed the previous year
A food stamp approval letter with your name, address, and amount you receive monthly in food stamps
A notarized letter signed by the person who provides for you financially.
Contact us today to schedule an appointment.
Q: Is this a walk in clinic? A: No. All people seen at the clinic must have an appointment. Please call the clinic at 423-581-4100 for an appointment.
Q: How much do I have to pay to be seen here? A: There is no charge to a patient for care at our clinic.
Q: I need to see a specialist and I can't afford one. How can I get help to see one? A: If the doctor at the clinic agrees that specialist care is needed, there are specialists who work with the clinic who will treat our patients at no charge.
Q: How can you help me get the medicines I need? A: We stock many medicines for chronic illnesses at the clinic. These medicines are given to our patients at no charge. It is also possible to get medicines from the manufacturers through the clinic at no charge.
Q: Who can come here? A: To qualify for treatment at this clinic, you must have no medical insurance, have a household income less than 200% of the federal poverty guidelines, and live or work in Hamblen County, TN.
Q: If I am not legal (documented resident) here can I get help? A: Yes. We do not require documentation or a Social Security number to register you as a patient.
Q: I had insurance but when I lost my job I lost my insurance, too. Can you help? A: Yes.
Q: Who is the doctor here? A: There are 13 local physicians and nurse-practitioners who volunteer to care for patients at our clinic.
Q: Can I always see the same doctor? A: It is possible, but many of the doctors only work one day a month. You will have to be very flexible about your appointment dates to ensure that you always see the same doctor.
Q: Is there someone there who can speak Spanish? A: Yes.
Q: How do I use the Helping Hands Card? A: The card from the clinic is required to be seen at the clinic. The card allows you to fill prescriptions at locally owned pharmacies at a discount.
Q: Do I need to fill out a separate registration form than my husband? Why? We come from the same family. A: Each person must fill out a separate form that will become part of their medical chart.
Since this is a sliding fee scale clinic, we have provided the Federal Poverty Guidelines below. Visit the Helping Hands Clinic website listed above to see what the level is needed for free care.
Federal Poverty Guidelines for 2023
| Persons In Family Household | Poverty Guideline Salary per year |
|---|
| 1 | $14,580 |
| 2 | $19,720 |
| 3 | $24,860 |
| 4 | $30,000 |
| 5 | $35,140 |
| 6 | $40,280 |
| 7 | $45,420 |
| 8 | $50,560 |
For Households with more than 8 persons, add $4,480 for each additional person.
*Alaska and Hawaii have different rates for HUD federal poverty guidelines.
These numbers above represent 100% of the Federal Poverty Rate. In order to get reduced or free services from some clinics, they use a sliding fee scale based on your income.When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.
